Privacy & Data

Dhaka7 Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what data dhaka7 collects, why we collect it, how we use it, and what rights you have over your personal information.

Last updated: January 2025
Our Privacy Commitments

Six things dhaka7 commits to when it comes to your personal data.

Encrypted Storage

All personal data stored by dhaka7 is protected using industry-standard SSL encryption. Your account details, payment information, and betting history are secured at rest and in transit — no exceptions.

No Data Selling

Dhaka7 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.

Minimal Collection

Dhaka7 only collects the data that is genuinely necessary to provide our services. We do not collect data speculatively or build profiles beyond what is needed to run your account and process your transactions.

Your Rights Respected

You have the right to access, correct, or request deletion of your personal data held by dhaka7. Submit a request to our support team and we will respond within a reasonable timeframe — no runaround, no delays.

Secure Payments

Payment data processed through bKash, Nagad, and Rocket is handled by those providers' own secure systems. Dhaka7 does not store full payment credentials — only the reference information needed to process your transactions.

Plain Language Policy

This privacy policy is written in plain English so you actually understand what you're agreeing to. No legal jargon designed to confuse. If something is unclear, contact our support team and we'll explain it directly.

Summary: Dhaka7 collects personal data to operate your account, process payments, and keep the platform secure. We do not sell your data. You can request access to or deletion of your data at any time by contacting our support team at [email protected].

01 Introduction

This Privacy Policy describes how dhaka7 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the dhaka7 platform — including the website, mobile browser version, and Android app.

By registering on dhaka7 or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use dhaka7.

Dhaka7 takes data privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that responsibility with the seriousness it deserves. This policy is written to be clear and honest — not to hide anything in legal language.

02 Data We Collect

Dhaka7 collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with our systems, and from payment providers when you make transactions.

Data Type Examples How Collected
Identity Data Name, date of birth, national ID number Registration form, verification process
Contact Data Mobile number, email address Registration form
Financial Data bKash/Nagad/Rocket account reference, transaction history Payment processing
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Pages visited, games played, bets placed, session duration Automatically during platform use
Communications Data Support chat transcripts, email correspondence When you contact our support team

Dhaka7 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes (for example, if you request self-exclusion and provide context about a health condition).

03 How We Use Your Data

Dhaka7 uses the personal data we collect for specific, legitimate purposes. We do not use your data for purposes beyond those listed here without obtaining your consent first.

  • Account Management: To create, maintain, and secure your dhaka7 account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate transaction records.
  • Platform Security: To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities on dhaka7.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Platform Improvement: To analyse usage patterns and improve the dhaka7 platform, including game performance, navigation, and payment flows.
  • Responsible Gaming: To monitor for signs of problem gambling and provide appropriate support tools when needed.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

Marketing: Dhaka7 will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting support or updating your account preferences. Opting out of marketing does not affect your ability to use dhaka7.

04 Legal Basis for Processing

Dhaka7 processes your personal data on the following legal bases:

  • Contract Performance: Processing necessary to operate your account and deliver the services you signed up for.
  • Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate Interests: Processing for fraud prevention, platform security, and improving our services — where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time.

05 Data Sharing

Dhaka7 does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment Providers: We share necessary transaction data with bKash, Nagad, Rocket, and bank partners to process your deposits and withdrawals.
  • Identity Verification Services: We may share identity data with third-party verification providers to confirm your age and identity as required.
  • Fraud Prevention: We may share data with fraud detection services to protect the platform and its players from financial crime.
  • Legal Authorities: We will disclose personal data to law enforcement or regulatory authorities when required to do so by law or valid legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Third-Party Services: When you use payment services like bKash or Nagad to transact on dhaka7, those providers' own privacy policies apply to the data they collect. Dhaka7 is not responsible for the privacy practices of third-party payment providers.

06 Cookies and Tracking

Dhaka7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. Cookies are small text files stored on your device when you visit dhaka7.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on dhaka7.
  • Analytics Cookies: Help us understand how players navigate dhaka7 so we can improve the platform. Data collected is aggregated and anonymised where possible.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of dhaka7. Essential cookies cannot be disabled as they are required for the platform to operate.

07 Data Retention

Dhaka7 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods are as follows:

  • Account Data: Retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
  • Transaction Records: Retained for a minimum of five years from the date of each transaction.
  • Support Communications: Retained for three years from the date of the last communication.
  • Technical and Usage Data: Retained for up to two years from collection, after which it is anonymised or deleted.

When data is no longer required for the purposes for which it was collected, and no legal retention obligation applies, dhaka7 will securely delete or anonymise it.

08 Your Rights

As a dhaka7 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

Right of Access

Request a copy of the personal data dhaka7 holds about you. We will provide this within a reasonable timeframe.

Right to Rectification

Request correction of inaccurate or incomplete personal data held on your dhaka7 account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Restriction

Request that dhaka7 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.

How to Submit a Request: Email [email protected] with the subject line "Data Rights Request" and include your registered mobile number. We will verify your identity before processing any request and respond within 30 days.

09 Children's Privacy

Dhaka7 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on dhaka7, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

Dhaka7 uses age verification procedures during registration and may request documentation to confirm a player's age at any point. Accounts where age cannot be verified will be suspended until verification is complete.

10 Data Security

Dhaka7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and dhaka7 servers.
  • Encryption of sensitive data stored in our databases, including payment references and identity documents.
  • Access controls ensuring that only authorised dhaka7 staff can access personal data, and only to the extent required for their role.
  • Regular security audits and vulnerability assessments of our platform infrastructure.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Monitoring systems that detect and alert on suspicious access patterns or potential data breaches.

Your Responsibility: While dhaka7 takes extensive measures to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your dhaka7 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, dhaka7 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

11 Changes to This Policy

Dhaka7 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly via your registered contact details before the changes take effect. Your continued use of dhaka7 after an updated policy is published constitutes acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how dhaka7 protects your data. If you have questions about any changes, contact our support team.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dhaka7 handles your personal data, please get in touch:

  • Email: [email protected]
  • Subject Line: Use "Privacy Policy Enquiry" or "Data Rights Request" for faster routing.
  • Live Chat: Available 24/7 inside your dhaka7 account dashboard.
  • FAQ: Visit our FAQ page for answers to common questions about your account and data.

We aim to respond to all privacy-related enquiries within 30 days. For urgent security concerns such as suspected unauthorised account access, contact us via live chat for the fastest response.

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Your Data Is Safe With Dhaka7

Play with confidence knowing your personal information is protected. Join thousands of players who trust dhaka7 for secure, fair, and transparent online betting.

18+ only. Please read our Terms and Conditions and Responsible Gaming policy.